Soleus Air MAC-10 10,000 BTU Portable AC/Dehumidifier/Heater and Fan Review
Soleus Air MAC-10 10,000 BTU Portable AC/Dehumidifier/Heater and Fan Review from Madeleine Bogdanov. AVOID, What a huge disappointment. We live on the east coast where the humidity can get ugly and these units simply cannot handle it. Once the internal drip pan is full the compressor shuts off and it goes into “self-evaporative” mode which the manufacturer says should take only 15 minutes but i much more than that in high humidity. This continues so often in high humidity that the subsequent cooling is hardly effective. There is no tank to empty (like in a dehumidifier) and the drain port is flush with the bottom of the unit so the only thing onto which you can manually drain it is a cookie sheet. It took MUCH complaining to both the Manufacturer (Soleus) and SELLER (COMPACT APPLIANCE – an online outfit in TEXAS–AVOID LIKE THE PLAGUE!!!!!!!!!!!!!!) to get any help. The manufacturer finally sent us a condensation pump (to be applied externally) as part of the warranty. Nice of them but they didn’t tell us (refused to acknowledge is more like it) that because the drain is flush with the floor and is a gravity flow system, you need to then ELEVATE the unit to higher than the external pump to get the water to drain into it. I now have the units up on 2 huge pieces of styrofoam. It is very attractive as you can easily imagine….NOT. Anyway…I cannot figure out what the advantage is in having these units. This all because I wanted to avoid a window unit. I am planning to sell these for cheap to someone who wants to use them in a garage or somewhere else that has a drain in the floor. What a waste.
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